Marketing

KPS receives Pinnacle Award 2021 for best solution – eCommerce Magazin

KPS AG has now been awarded the globally recognized SAP Pinnacle Award in the SAP Customer Experience category. KPS is one of the leading SAP partners for e-commerce, digital growth and customer experience (CX). The SAP Pinnacle Awards are the most coveted award from SAP and draw attention to those partners who, through their special achievements, their commitment and teamwork, as well as their exceptionally innovative contributions, support customers in successfully implementing projects.

As a SAP partner for customer experience, KPS has the necessary understanding of the market and the development of customer expectations. The company continues to set new standards when it comes to helping companies digitally transform their E-commerce platforms support in the areas of B2B, B2C or D2C. The SAP Pinnacle Award is determined on the basis of technological innovation, impact on the market and verifiable customer surveys. SAP recognizes KPS for its success with solutions for SAP Customer Experience in the medium-sized market.

Award for special partners of SAP Customer Experience

“Our partners play a major role in realizing our vision of the intelligent company with our customers. Even in times of challenges, our partner network has proven its innovative strength, performance and commitment. It also helped our customers to break new ground. Together we will continue to do everything we can to offer outstanding solutions, services and experience and to support our customers on their way to success and growth, ”explains Christian Klein, CEO of SAP.

Out of more than 20,000 SAP partners worldwide, only 21 partners were selected for a SAP Pinnacle Award in 2021. KPS is the winner in the “SAP Customer Experience Midmarket” category. Despite the corona pandemic, KPS was able to carry out several successful SAP commerce cloud migrations, extensive international rollouts, new customer projects and the implementation of innovative innovation projects.

Recognition for the work of KPS

“This award is a recognition of the hard work, dedication and enormous talent of the entire KPS team. And also for our goal of achieving the best customer experience for our customers. Whether a successful SAP Commerce cloud migration, extensive international rollouts and go-lives or continuous improvement and great customer support – our fantastic employees have earned this recognition. Congratulations to the whole team, ”says Barnaby Moffat, Managing Partner at KPS.

The KPS AG successfully accompanies companies on their way to digitization. The services range from strategy and customer interaction to operational core business. As a transformation partner for retail, KPS is also the first choice for companies that rely on a modern customer experience platform architecture. The industry-specific KPS Instant Platforms combine all processes on a single business platform – end-to-end from customer interaction through operations to finances. (sg)

Also read: Click & Meet for a better customer experience – even after Corona